1. PURCHASE ORDER
When you place your order, please submit a Purchase Order. This is your set of instructions to us, including: Shape, fragrance, quantity, colors, required ship date, your contact information and shipping instructions.
Once the information is filled out, Fax to 562-483-1446 or Email to email@example.com
2. ARTWORK SUBMISSION
Simply e-mail to firstname.lastname@example.org
. We are PC based, work in CorelDraw version 10 and require a vector format file such as ai, eps or a vector format saved as or published to a pdf.
3. PROOF / PRODUCTION AUTHORIZATION
Within 48 hours of receiving your artwork and Purchase Order, we will fax or by request, e-mail a Proof / Production Authorization to you. The Proof contains your artwork laid out in the die shape requested and includes our interpretation of your instructions.
If you do not receive a proof within 48 hours please contact us via phone - we probably didn’t receive your Purchase Order!
You will carefully review the graphics, text, pricing and lead time. If there are changes, we will do them as requested. If approved, PLEASE sign the Proof and fax back to us. Your order will not be manufactured until we receive your permission to do so. Receipt of your signed proof is your authorization for MDCT INC to put your order into production. This is when the lead time begins. Regular production is 15 business days.
IMPORTANT NOTICE - The Fine Print:
Should errors appear on the proof and you approve the “proof” without indicating corrections, "MDCT Inc.” will not be responsible for any damages resulting therefrom. Signature on the document accepts graphics, pricing, and all other terms mentioned in the document. Cancellations and revisions must be submitted in writing prior to production authorization.
If you have any questions please free to call us at: 562-483-1445.